Shakeology
Reviews and Complaints

Please hold my next 2 orders

I cant look at my order to change it. I would like to put a hold on my order for 2 months.

I dont have a complain just trying to contact you to change my order date to today

I keep getting shipments sent to my previous address. I have attempted to change my shipping address with you guys, that failed.

I tried to cancel the shipments, that failed. I am getting close to cancelling my membership.

I would like to cancel all orders because this month i do not want the product and i am very sick to have it and for any follows up i will send and email saying or stating when i would like to get the same order

Need phone # to find out where my order is

I’ve changed my address on my profile multiple times, and Shakeology still keeps sending my shakes to the wrong address. I tried to call and the call dropped.

On august 5th I ordered Shakeology from a website shakeologyusa.com, using PAYPAL. PayPal paid the money to someone named Chinh Nguyen,email NorineSouthern56@***.com.

I thought maybe this was a distributor , but no, it was a thief who took my $92.00 . When I filed a complaint with PayPal they rejected it as legitimate.

Shakeology should provide a refund, but many of us were scammed and they do not seem to take responsibility for this.

Don't think you will get a full refund if you happened to not like their product. This product taste awful, returned it, I had to pay shipping, they kept $40 + 10 to ship back. Not pleased with their policies, which I knew about the shipping but unaware of keeping a portion of product cost!

ShakeologyUSA.com Item never received, they claimed to have shipped item and used invalid tracking! can't get my money back! Terrible terrible service!

This is a scam. The tracking number is not valid.

Never received anything... can’t believe I fell for it.

I also have the same issue. I ordered shaekology protein through https://shakeologyusa.com (This is the first site that comes up when you search for shakeology in google).

I lost the money, there is no way to contact their customer care, the customer care number they have provided is beachbody customer care number(official seller of shakeology).

Beachbody customer care does not have any idea about this site though. https://shakeologyusa.com is a scam website.

Ordered shakeology never got order

Spoke with a customer service representative who helped answer my question.

The call dropped and I would like to know how I can return my unopened order and stop reoccurring order.