
Shakeology
Reviews and Complaints
Need to change my next order I would like to hold my next order as I am not working
Please hold my next 2 orders
Need to change my next order
I cant look at my order to change it. I would like to put a hold on my order for 2 months.
Change my order date
I dont have a complain just trying to contact you to change my order date to today
I am trying to cancel a recurring order.
I keep getting shipments sent to my previous address. I have attempted to change my shipping address with you guys, that failed.
I tried to cancel the shipments, that failed. I am getting close to cancelling my membership.
Preferred solution: Stop sending the shipments to my previous address.
Cancel all orders
I would like to cancel all orders because this month i do not want the product and i am very sick to have it and for any follows up i will send and email saying or stating when i would like to get the same order
- Processing was fast
- Terrible customer service
Preferred solution: Deliver product or service ordered
Have have not received my shakes
Need phone # to find out where my order is
Preferred solution: Deliver product or service ordered
Shipping to the wrong address
I’ve changed my address on my profile multiple times, and Shakeology still keeps sending my shakes to the wrong address. I tried to call and the call dropped.
Preferred solution: Deliver product or service ordered
Scammed
On august 5th I ordered Shakeology from a website shakeologyusa.com, using PAYPAL. PayPal paid the money to someone named Chinh Nguyen,email NorineSouthern56@***.com.
I thought maybe this was a distributor , but no, it was a thief who took my $92.00 . When I filed a complaint with PayPal they rejected it as legitimate.
Shakeology should provide a refund, but many of us were scammed and they do not seem to take responsibility for this.
- Credit card fraud
- Credit card fraud
Preferred solution: Let the company propose a solution
Disappointed
Don't think you will get a full refund if you happened to not like their product. This product taste awful, returned it, I had to pay shipping, they kept $40 + 10 to ship back. Not pleased with their policies, which I knew about the shipping but unaware of keeping a portion of product cost!
- Processing was fast
- Taste
- Texture
- Cost
Preferred solution: Full refund
Do NOT buy from them, Scam!
ShakeologyUSA.com Item never received, they claimed to have shipped item and used invalid tracking! can't get my money back! Terrible terrible service!
- Credit card fraud
- Terrible customer service
- Spam website
Preferred solution: Full refund
I ordered on aug 8
This is a scam. The tracking number is not valid.
Never received anything... can’t believe I fell for it.
- Credit card fraud
- Credit card fraud
Shakeology
I also have the same issue. I ordered shaekology protein through https://shakeologyusa.com (This is the first site that comes up when you search for shakeology in google).
I lost the money, there is no way to contact their customer care, the customer care number they have provided is beachbody customer care number(official seller of shakeology).
Beachbody customer care does not have any idea about this site though. https://shakeologyusa.com is a scam website.
- Spam website
Fake website
Ordered shakeology never got order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerQuestion about shakeology price.
Spoke with a customer service representative who helped answer my question.
Stop auto delivery and return
The call dropped and I would like to know how I can return my unopened order and stop reoccurring order.
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
This happened to me too. The seller provided a fake tracking address that showed my order as being delivered and they denied my claim.
I have cameras so I know for a fact that nothing was ever delivered. Very disappointing!