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Contact Shakeology Customer Service

Shakeology Phone Numbers and Emails

Customer Service Number:

  • (310) 883-9000
Call customer service
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Headquarters:

  • (310) 883-9003

Shakeology Emails:

Business Customer Service
Partnerships
Customer Service
Android App, Security
Legal
Compliance Department, DMCA Inquiries, Piracy Inquiries, Privacy Inquiries
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How to Contact Shakeology?

Most Popular Number:

(310) 883-9000
Total calls: 261 Issues resolved: 5 Last call: Jul 6, 2025
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PissedConsumer Reporter

Shakeology customer service phone number is 310 883 9000. This is the telephone number of the company's customer care department. You can turn to the line to speak with the specialists and ask questions related to the services. In case you want to order sparks or choose the type that meets your needs, call the support number to get assistance from the representatives. This Shakeology contact method is available within the business hours of the company.

Shakeology email is partnerships@beachbody.com. This electronic address serves as the communication method for those who want to start a business cooperation with the company. When you have security issues, send the request to the email address digital@beachbody.com. To solve problems with the application, turn to the digital address bodandroidsupport@beachbody.com. The compliance department has the digital address compliance@beachbody.com. For privacy inquiries use the email privacy@beachbody.com. Other types of requests can be addressed to the legal@beachbody.com.

Shakeology address is 3301 Exposition Blvd. Santa Monica, California 90404 United States. This is the location of the company which can be used as the postal destination. The Shakeology headquarters houses the key specialists to get in touch with. The other mailing address is 400 Continental Blvd., Ste 400 El Segundo, CA 90245.

Shakeology website allows you to review the types of products and offered discounts of the firm. Open the platform to review the catalog of sparks, descriptions, and details of quality and usage. The privacy policy and shipping conditions are at the bottom of the page. Press the type of policy you need to review it and receive information.

Shakeology Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Shakeology is 3108839000. 97% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Shakeology may ask you for the following information to identify you as a customer: address or zip code or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Shakeology Website:

Shakeology Help Center:

Corporate Office Address:

Beachbody, LLC
3301 Exposition Blvd.
Santa Monica, California 90404
United States

Other Info (opening hours):

Mailing Address:

Chief Legal Officer

Attn: Legal Department

400 Continental Blvd., Ste 400

El Segundo, CA 90245

More contact details

Shakeology Rating Based on 26 Reviews

Rating details

1.9
more details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Website

Rating stats

Rating trend

How Good is Shakeology's Customer Service?

Hawa Grf
Hawa Grf
Feels Disappointed | Jun 20, 2025

Can’t cancel deliveries

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Libby Kch
Libby Kch
Feels Disappointed | Apr 04, 2025

I still have not received a call back or talk to anybody at Shakeology. If you look and see, I have been a customer for probably more than 20 years. All I want to do was discontinue the order for two months and then restart it again can somebody please get back to me And let me know that they have gotten this information.

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Asaf Lux
Asaf Lux
Feels Satisfied | Nov 27, 2022

Customer service was awesome, they took my complaint and corrected the situation. In all fairness the delivery service should not be dropping off packages at the front door where people can see them, porch pirates are very active. We have instructed them to deliver inside the gate out of site but they fail. Shakeology is a great company and I should have waited to send my complaint.

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Summary of Shakeology Customer Service Calls

270 TOTAL
CALLS
00:49 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Shakeology?

Activation/ Cancellation Question:

  • “Want to cancel for one month shakeology”
  • “Cancel subscription”
  • “Cancelling subscription”

Return/ Replace Question:

  • “Address change”
  • “Need to change my next order”
  • “Like to change from just two to one shakeology a month snickerdoodle”

Shipping and Delivery Question:

  • “I want to postpone any further deliveries of Shakeology”
  • “My order haven't been delivery yet”
  • “Misdelivery”

Product/ Service Question:

  • “I just received a month supply of psychology and took one dose yesterday and would have was having trouble with my intestines. This morning I looked and it said the product is whey based. I have a severe lactose intolerance so I'm assuming that this”
  • “Product information”
  • “To Purchase shakeology”

Request for Information Question:

  • “Need to speak with someone on the telephone”
  • “Discuss ingredients”
  • “Question!!!”

Account Question:

  • “Stop subscriptions”
  • “Subscription”
  • “Put subscription on hold”

Payments and Charges Question:

  • “Billing”
  • “I'm still being charged on my credit card for an account I cancelled”
  • “Change payment method”

Refund Question:

  • “Need refund ASAP n return”
  • “Refund”

Staff Question:

  • “Customer service”

Cards Question:

  • “Update credit card”

Website/ Application Question:

  • “Website doesn’t let me change my order”

Other Question:

  • “To get an RA number”
  • “Did order go through”
  • “Hold off on Shakeology for two months”

Compare Shakeology Customer Service To

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