Contact Shakeology Customer Service
How to Reach a Person at Shakeology
Verified Contact Information
Customer Service Number:
-
1-310-883-9000
Headquarters:
-
1-310-883-9003
Business Customer Service:
partnerships@beachbody.com
Partnerships
Complaints/ Feedback:
bodifeedback@beachbody.com
Customer Service:
bodandroidsupport@beachbody.com
Android App
Investors/ Franchising:
Legal:
Report Fraud:
Shakeology Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Shakeology Phone Number
1 (310) 883-9000
Average Calls duration
1 minute
Most Popular Shakeology Email Address
bodandroidsupport@beachbody.com
Issue Resolution Rate
Low (4% reported full resolution)
Contact Method Distribution
98% phone, 2% email
Common Reasons for Contact
Activation/ cancellation, return/ replace, shipping and delivery
Shakeology Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Shakeology Phone Number | 1 (310) 883-9000 |
| Average Calls duration | 1 minute |
| Most Popular Shakeology Email Address | bodandroidsupport@beachbody.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| Contact Method Distribution | 98% phone, 2% email |
| Common Reasons for Contact | Activation/ cancellation, return/ replace, shipping and delivery |
| Prepare before the call to Shakeology | Address or zip code or first and last name |
Contact Information
Shakeology Website:
Shakeology Help Center:
Corporate Office Address:
Beachbody, LLC
3301 Exposition Blvd.
Santa Monica,
California
90404
United States
Other Info (opening hours):
Mailing Address:
Chief Legal Officer
Attn: Legal Department
400 Continental Blvd., Ste 400
El Segundo, CA 90245
Summary of Shakeology Customer Service Calls
290
TOTAL
CALLS
CALLS
00:55
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shakeology?
Activation/ Cancellation Question:
- “I received two orders I didn’t subscribe for”
- “Cancellation of all future subscriptions and shipments”
- “Want to cancel for one month shakeology”
Return/ Replace Question:
- “Please I don’t order from this I have four i want to return them”
- “I would like to change my delivery date”
- “Address change”
Shipping and Delivery Question:
- “I have not received my monthly order”
- “Wrong shipment”
- “Not received Shakeology”
Request for Information Question:
- “Can I speak to somebody”
- “Help changing order”
- “I want to know if my bag is expired”
Product/ Service Question:
- “My last two post workout did not taste right.they had like a metallic aftertaste. The best before was for 7/2027.”
- “I just received a month supply of psychology and took one dose yesterday and would have was having trouble with my intestines. This morning I looked and it said the product is whey based. I have a severe lactose intolerance so I'm assuming that this”
- “Product information”
Account Question:
- “Subscription delivery change”
- “Stop subscriptions”
- “Subscription”
Payments and Charges Question:
- “I was charged twice”
- “Billing”
- “I'm still being charged on my credit card for an account I cancelled”
Refund Question:
- “Need refund ASAP n return”
- “Refund”
Staff Question:
- “Customer service”
Cards Question:
- “Update credit card”
Website/ Application Question:
- “Website doesn’t let me change my order”
Other Question:
- “496960”
- “My bag of Shakeology came with a small opening in it. There was even powder in the box.”
- “To get an RA number”
Compare Shakeology Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Shakeology